With Google Voice you can now decide who goes to voicemail


Google now lets you customize how the Voice service handles incoming calls. Starting today, you can configure the app to forward calls from individual or groups of contacts to a linked phone number or your voicemail. Separately, you can set up a rule that plays custom voicemail greetings for specific contacts. And if you want to avoid being called unless absolutely necessary, you can indicate that people should be screened.

Google said the new options will allow users to route incoming calls in ways that complement their existing workflows. To use the feature, go to the Google Voice website and click the gear icon at the top of the interface. Then click on ‘Calls’, followed by ‘Choose a rule’. Please note that in the mobile app it is only possible to view rules that you have already set up; you can’t set up a new one – at least not yet.

Despite its accolade as one of Google’s longest-running services, Voice has received only sporadic attention from the search giant in recent years. Before today, the most recent update the company released for Voice was to disable one of its most useful features. That has led to fears that Google will soon be shutting down the service, but today’s update would indicate Voice still has legs.

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