Microsoft’s Surface Laptop SE Teardown Shows How To Fix It Yourself


Screenshot: Microsoft Surface/YouTube

When Microsoft released its first Surface devices 10 years ago, people were quick to make comparisons to Apple products, not only because of their minimalist aesthetic, but also because they were impossible to repair at home. For years these machines were so difficult to break open that attempting to do so was as dangerous as playing Operation blindfolded.

We knew we didn’t even have to go through the hassle of replacing or exchanging parts thanks to a third-party repair site i’ll fix it, which methodically breaks down products into their individual parts and gives them a recoverability score. Microsoft spent several years scoring ones and zeros, until it finally listened to eager customers and added an easily accessible SSD door to the Surface Laptop 3. risk of voiding the warranty), the surprising changes were welcomed.

Now, thanks pressure from shareholders, Microsoft is taking another step to help users perform DIY repairs on Surface products. The official YouTube Surface account today shared a teardown video of the Surface Laptop SE, a $250 budget laptop designed for elementary school students.

The 8 minute clip shows how easy it is to access the inside of the Surface SE using basic tools such as a T6 Torx screwdriver and tweezers. At the end, any major component that may require maintenance is safely removed from the chassis.

Microsoft probably chose the Surface Laptop SE because it was built specifically for schools, where devices can be tossed around, submerged, or filled with photos, videos, and/or boring online homework assignments. The cost of returning multiple laptops for repair (or swapping the storage drive) after the warranty has expired is a financial burden that schools can avoid by asking the lab technician to fix it. Or if they’re old enough, by giving students a modern (and more useful) version of animal dissection.

Screenshot: Microsoft Surface/YouTube

Microsoft is still unwilling to commit to covering these repairs under warranty; the company recommends that you “seek professional help for device repairs and exercise caution when doing ‘do-it-yourself’ repairs.” That’s a kinder way of saying that the company won’t be liable if you break anything in the process, and it will likely void your warranty.

Still, attempts to make repairs easier for end users stand in opposition to Apple’s fight against the right to repair movement, the pressure of which eventually forced the company to let customers do their own iPhone and Mac repairs.


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