Amazon has addressed the issue that prevented people with Android 12 phones from using apps they downloaded from the company’s Appstore. “We have released a fix for an issue affecting app launches for Amazon Appstore customers who have upgraded to Android 12 on their mobile devices,” a company spokesperson told Engadget on Friday. “We’re contacting customers with steps to update their Appstore experience. We’re sorry for any inconvenience this has caused.”
Notifications of apps from the Appstore not working on Android 12 started appearing online in late October. Those with devices like the Google Pixel 6 and Samsung Galaxy S21 found that they couldn’t run any of the software they previously downloaded from the Appstore. There were also reports that no apps appeared on the market. Although the problem didn’t affect many people, it took Amazon about a month to officially recognize it. The company could not say Friday what the cause of the problem was. When it first surfaced, there was speculation that it stemmed from an incompatibility between Amazon’s built-in DRM and Android 12.
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