4 Ways to Fix Twitter Video File Not Compatible When Uploading


Can’t post videos to Twitter Web? Well, it’s a known issue where Twitter indicates that your video file is not compatible, or your video can’t be processed while uploading a video. If you have to deal with such a failed video upload on Twitter, don’t worry. Here are quick ways to fix the video file incompatible error while uploading on Twitter.

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Fix “Your video file is not compatible” Error while uploading on Twitter

Tweets containing videos are six times more likely to be retweeted than tweets containing photos and three times more likely than tweets containing GIFs. This is why most people prefer uploading videos over the other two.

However, while uploading a video to the Twitter web, you may encounter the “video is not compatible” or “video cannot be processed” error messages. There can be several reasons for video upload failure on Twitter, including an unsupported video format or problems with the size or length of the video.

Below, let’s take a look at quick and easy ways to eliminate the incompatible video file on Twitter website.

1. Check Twitter requirements for videoUnsupported VideoVideo Matching Twitter Guidelines

The first thing to check is whether Twitter supports the video you are trying to upload. Like all other social media platforms, Twitter has certain requirements for video uploads as shown below.

  • Video format: MP4 and MOV
  • Video codec: H264
  • Resolution: minimum 32 x 32 to maximum 1920 x 1200 (and 1200 x 1900)
  • Frame rate: 40 fps or less
  • Aspect ratio:1:2.39 – 2.39:1
  • Video length: up to 140 seconds (2 minutes 20 seconds)
  • Video size: up to 512 MB
  • Maximum bit rate: 25 Mbps
  • Audio Codec: AAC
  • Audio Channel: Mono or Stereo

When processing or exporting the video in your editor, make sure it follows the guidelines above, especially format, bitrate, length, and resolution. Twitter has mentioned the video upload restrictions at his help center.

The requirements may be slightly different if you are a developer using OAuth with Twitter API. You can view the best methods of uploading media at Twitter developer platform.

2. Tweak the video format, codec or resolution

If Twitter says it can’t process video while uploading, it’s probably due to an unsupported format or codec. Twitter supports MP4 and MOV videos with H.264 encoding and AAC audio. It does not accept other video formats such as MKV, AVI, FLV or WebM.

If you export the video in a very high resolution, for example 4K or 2K at a high fps, Twitter may not support it. You may need to tone it down to Full-HD (1080p) or HD (720p) below the specified fps limit to be able to upload to Twitter without errors.

Convert video for Twitter with HandBrak

HandBrake is a free, open-source tool that you can use to convert videos offline on your computer, as shown below.

  • Download HandBrake on your Windows, Mac or Linux computer.
  • Now click on Open Source > File and select the video file. Or drag it to the window.
  • After the video is loaded, click Preset > Web > and select Vimeo YouTube 720p 30. Make sure the format is MP4.
  • Select the file path and click Start Encode. Wait for the video to process.
  • Now open Twitter again and upload the video from the saved folder. It will be uploaded on Twitter without sending incompatibility or error messages.

    Convert video for Twitter using Online Converter

    Alternatively, you can use online video converters to customize the video format and codec as shown below.

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